PRODUCTIVITY SAAS — 2024

Praxis

A workflow tool that earned its onboarding.

Praxis was powerful and impenetrable. Enterprise teams bought it and then spent weeks figuring out where to start. The brand looked like a utility bill and the onboarding read like a user manual.

OUTCOME

32% faster cycle time — 71% first-week activation rate

THE BRIEF

Praxis was powerful and impenetrable. Enterprise teams bought it, then spent weeks trying to figure out where to start. The brand looked like a utility bill and the onboarding read like a user manual.

We rebuilt the brand from the first-time experience backward — a visual system that made complexity feel manageable and an onboarding flow that got teams to their first win in under a day.

YEAR

2024

ROLE

Product Design Lead

SERVICES

Product UX, Brand Identity, Onboarding Design

RESULT

32% faster cycle time — 71% first-week activation rate

THE IMPACT

What Praxis tracked after the redesign.

Three Fortune 500 wins in Q1. One product that finally felt like itself.

CYCLE TIME
ACTIVATION
ENTERPRISE
ONBOARDING
NPS GAIN

HOW WE BUILT IT

Three weeks. One tool teams actually use.

PHASE 01 — RESEARCH

Immerse

We shadowed three enterprise teams through their actual workflows — documenting every friction point, workaround, and moment of confusion we could find.

You receive: Workflow audit, friction map, design brief

PHASE 02 — DESIGN

Execute

We rebuilt the onboarding flow, component system, and brand identity in parallel — tested, refined, and shipped in two weeks with zero scope creep.

You receive: Onboarding flow, component system, brand identity

PHASE 03 — LAUNCH

Package

We built the sales kit and pitch deck that helped Praxis close three Fortune 500 accounts in the first quarter after the redesigned product shipped.

You receive: Sales kit, pitch deck, implementation guide

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