Digital Media Manager / WordPress Support (Monthly SLA – 8 to 10 Hours/Month)

Toledo Free Press – Northwest Ohio & Southeast Michigan

The Toledo Free Press is seeking an individual or firm to provide ongoing digital support for our WordPress-based websites. This is a monthly service agreement (8 to 10 hours per month) focused on backend maintenance, plugin management, troubleshooting, mobile responsiveness, and performance optimization, with some light front-end support.

This role is not content-driven. It is technical support to ensure our sites remain stable, secure, fast, and functional as we expand our digital presence, including the launch of a second regional site.

Scope of Work

Monthly Maintenance & Updates

• Manage and update WordPress core, themes, and plugins

• Install and configure new plugins when needed

• Perform regular backups and security checks

• Monitor uptime and basic performance metrics

Technical Troubleshooting & Support

• Diagnose and resolve plugin conflicts or site errors

• Provide limited emergency support during agreed-upon hours

• Address mobile vs desktop display issues

• Improve mobile responsiveness across the site

Integrations & Functionality

• Manage integrations with third-party services such as MailChimp/Other

• Support donor tools, obituary system, and other functional plugins

• Assist in maintaining or adjusting the mobile app launching in 2026

Site Improvements & Organization

• Organize and maintain story archives (taxonomy, categories, historical content)

• Help improve overall site structure and user experience

• Optimize page load speed and general performance

Project-Based Work (As Needed)

• Build and launch a second WordPress site (AnthonyWayneFreePress.com) within our BlueHost hosting environment

Preferred Experience

• Strong WordPress backend development and troubleshooting skills

• Knowledge of plugin ecosystems, theme customization, and PHP familiarity

• Experience with mobile responsiveness and front-end adjustments (CSS, layout fixes)

• Strong understanding of site performance, caching, and database optimization

• Ability to communicate issues clearly and proactively recommend improvements

• Comfort working within a small organization and supporting non-technical staff

Details

• Monthly retainer of 8 to 10 hours

• Hybrid remote support is acceptable

• Contract/SLA structure with defined response expectations

• Start date flexible, but preference for immediate engagement

To apply, please send your résumé to Erin Holden, editor-in-chief, at erinholden@toledofreepress.com.”